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Tag Archives: ugliness

Canadian hoteliers see gap in luxury market

More than 1,000 such hotel rooms are slated to open in Toronto and Vancouver over the next 12 months. But hoteliers aren’t worried about oversupply: They insist the five-star market is underserved

Steve Ladurantaye – Globe and Mail

During the darkest days of the recession, one thought kept going through Tony Cohen’s mind: Better to be building a luxury hotel through the downturn than to be opening one.

Mr. Cohen, who with partner Peter Freed is putting the finishing touches on the 102-room Thompson hotel in the western part of downtown Toronto, isn’t worried any more about filling rooms when the doors open in May. The economy is recovering, business travellers are slowing returning, and the market is far from saturated. Toronto and Vancouver, Mr. Cohen believes, have long suffered from a lack of luxury in the hotel sector.

That’s about to change. Within the next 12 months, more than 1,000 luxury hotel rooms are slated to open in each of those cities – a huge expansion that was planned before the recession hit, and one with uncertain consequences for an industry that was hammered during the downturn.

“This all may be happening at a crazy time, given what’s been happening in the economy over the last couple of years, but I maintain this market has been underserved,” said Mr. Cohen, who also operates a small luxury boutique hotel in Toronto called Le Germain. “This is a long time coming, and we really feel it’s all coming together at the right time.”

The past couple of years have been anything but the right time for Canada’s hotel industry. Revenue per available room, a key measure of the sector’s financial health, plunged 12%, according to data from Colliers International.

Insiders suggest that even that number flatters the truth, because many chains have kept room rates stable but offered free nights and other upgrades to attract guests. PKF Canada, a market research firm, estimated in its annual review that profitability at the nation’s hotels declined by 33% in 2009.

But there are hopeful signs emerging. Figures from STR Global, which tracks occupancy and rates week-by-week, show that life is slowly returning to the market. The average daily rate was up 0.3% at the end of March, to $118.77. Occupancy rates climbed 1.7% to 58.2%.

Hotels such as the Thompson, Trump, Four Seasons and Ritz-Carlton in Toronto and the Shangri-La, Fairmont Pacific Rim and Hotel Rosewood Georgia in Vancouver could help drive a renaissance for the embattled industry, said analyst Lyle Hall, managing director of HLT Advisory Inc. in Toronto.

“There is still some ugliness out there as the convention and meetings markets see softness,” Mr. Hall said. “But these brands have certain standards and price thresholds. Having them come in and push rates up should help. It’s the thing about rising tides lifting all boats.”

There are 12,000 hotel rooms within walking distance of Toronto’s Union Station, while the Olympic-fuelled boom in Vancouver has pushed the number of rooms in its downtown to 13,000. But both markets have been short on truly high-end offerings, industry analysts say.

There is no formal definition of what constitutes a five-star hotel. It generally refers to properties with a high staff-to-patron ratio and luxury restaurants and amenities. Colliers International executive managing director Bill Stone said the lack of such inventory has cost the cities financially, as large trade shows and upscale events opt for markets with higher-end facilities.

“You are going to see new business coming to these cities because they haven’t had this calibre of offerings before,” Mr. Stone said. “This is going to be better than people anticipate – people like to be at these places in a way that is different than more traditional hotels, and that attracts the corporate clientele.”

For the Ritz, the results are already evident. Though it won’t open until midsummer, advance bookings are already in place for weddings and bar mitzvahs. Site tours have been available for a year, and most of its 400 employees have been hired.

“Having these hotels will attract groups that would otherwise go to Chicago or San Francisco that already have them in the market. That is a certainty,” general manager Tim Terceira said.

While paying guests are the cornerstone of survival for any hotel, several of the developments have another advantage built into their business plans – they aren’t only hotels, they are also condominiums. With hundreds of property owners sharing the same space as vacationers, amenities such as restaurants and cleaning services have a built-in source of alternative revenue.

At the Ritz, for example, 135 condos will share the downtown Toronto location with 267 hotel rooms. The suites range from $700,000 for a standard condo up to an estimated $11-million for the penthouse.

“They’ve offered condo buyers a high level of services that don’t normally come with an independent building,” Mr. Stone said. “This helps with financing out of the gate, and the hotels also like it because it creates a feel that goes beyond the scope of a traditional offering.”

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Contact the Jeffrey Team for more information  -  416-388-1960

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Tone down the real estate speeches

Derek DeCloet – CTV

In a west Toronto neigh­bour­hood that once had a healthy con­tin­gent of blue-collar immi­grants, there is a house that the neigh­bours talk about – not for its beauty, but for its for­mer ugli­ness and dis­re­pair. Listed for sale about a year ago, the owner told the real estate agent not to bother show­ing the place to buyers.

It was just a piece of a land, in other words, not far from one of the busiest streets in the city, with a mas­sive ren­o­va­tion lia­bil­ity attached. But it sold – for $522,000. (Post­script: After rebuild­ing, the new owner put it back on the mar­ket this month and got nearly $950,000, attract­ing a buyer in just four days.)

Every­one, or at least every­one who engages in the alter­na­tive national pas­time of exchang­ing real estate gos­sip, has a story like this. Tales of an over­heated hous­ing mar­ket show why Bank of Canada Gov­er­nor Mark Car­ney and Finance Min­is­ter Jim Fla­herty worry about Cana­di­ans tak­ing on too much mort­gage debt. Less obvi­ously, they explain why real estate agents, now at war with Ottawa’s com­pe­ti­tion watch­dog, are los­ing the bat­tle of pub­lic opinion.

Why is there so much antipa­thy toward peo­ple who sell houses for a liv­ing? A 2008 poll by Gallup found 17% of Amer­i­cans rated the ethics of real estate agents as “high” or “very high” – no higher than lawyers and below bankers, build­ing con­trac­tors and yes, jour­nal­ists. I’d bet it would be higher in Canada, but prob­a­bly not by much.

Some peo­ple say agents’ low stand­ing is because the Inter­net, which has made it eas­ier for peo­ple to do their own research when look­ing for or sell­ing a home, dilutes the broker’s value. Oth­ers cite the dis­torted incen­tives of their com­mis­sion struc­ture. But I think it’s also because most peo­ple can do basic math, and they intu­itively under­stand what has hap­pened to the pock­et­book of a typ­i­cal agent.

In 1999, there were 335,000 homes sold in Canada through the tra­di­tional real estate sys­tem at an aver­age price of almost $160,000, accord­ing to the Cana­dian Real Estate Association.

Last year, the num­ber of homes sold was 465,000, an increase of nearly 40% from a decade ear­lier. But the big­ger growth has been in prices, which dou­bled in that time. Assum­ing a com­mis­sion of 4%, a home seller at the aver­age price is now pay­ing some $13,000 for the priv­i­lege of hav­ing an agent han­dling the deal. (Com­mis­sions can be higher or lower, of course.) So, the total amount of com­mis­sions paid to agents was about $6-billion last year, up from $2.1-billion in 1999 (again, we’re esti­mat­ing using 4% as the rate). That’s growth of nearly 11%, com­pounded annually.

Com­ment: Except that this is not the case. In 1999, most home sales paid 6%, 3% to each agent. Now, the rate is closer to 3.5%, with 1% going to the list­ing agent – if they even get that much. The real­ity is that com­mis­sions would have totalled over $3.2 bil­lion in 1999 when we use the cor­rect com­mis­sion rates. Again, with the cor­rect per­cent­age, com­mis­sions are closer to $5.2 bil­lion today. So the real increase is half of what is stated here, only 5.6% annu­ally, almost iden­ti­cal to the 5.2% yearly price increase we have seen over the same time period. And that is not com­pounded annu­ally, that part makes no sense whatsoever.

Sell­ing a home did not become harder in many mar­kets; it became sim­pler. Buy­ers showed up quickly and tabled offers with fewer con­di­tions. How many peo­ple can say that their jobs became eas­ier as their incomes went up?

Com­ment: And the num­ber of agents dou­bled in that time. Com­pe­ti­tion sky­rock­eted. There are almost 30,000 real­tors in the GTA, all fight­ing for the same 90,000 annual sales. Try that sort of stress in your desk job!

But there is some­thing awfully dan­ger­ous about a mar­ket that rises so steadily for so long with so few sus­tained bumps. The recession-induced hous­ing slump of 2008-09 was too short to have a last­ing impact on the Cana­dian view of real estate; it was only a year before aver­age prices were again break­ing records. Now, it’s like the cor­rec­tion never hap­pened. Nation­ally, it has been 15 years since annual home prices took a mean­ing­ful hit. Vic­to­ria hasn’t had a sus­tained cor­rec­tion in 25 years. In Ottawa, any dips have been so mod­est that it feels like an unbro­ken streak of ris­ing prices going back at least three decades.

Com­ment: And if we go back 100 years, then we will see that there has been a steady increase every year since then. Some dips and some spikes, but gen­er­ally an over­all increase. Same with the price of cars. And beans. So what? Doesn’t every­thing go up over time? Why is it bad when it relates to real estate?

A funny thing hap­pens to peo­ple when an eco­nomic or finan­cial trend holds in place for a very long time. They begin to assume that “a long time” equals “for­ever.” You can see this clearly in the U.S. Its home prices hadn’t declined on a national level since the Great Depres­sion, so buy­ers and rat­ing agen­cies assumed they could never go down – until they did.

Com­ment: Yes, but that is because big banks and small lenders got greedy and tried to sell mort­gages to every­one. Bush erased every finan­cial rule in the coun­try and the big boys ran wild. House prices actu­ally had very lit­tle, if any­thing, to do with it.

And though the case for a real estate bub­ble here is not clear cut, one can’t help but won­der if Cana­di­ans are falling into a sim­i­lar com­pla­cency trap. How do agents play into that? Too often, by fuelling a false sense of urgency.

There are, it must be said, many good agents. But there are many who abuse the power of a hot mar­ket, and the biggest prob­lem is the pap they serve up about afford­abil­ity. A cou­ple with a $100,000 a year in gross income and a healthy down pay­ment can prob­a­bly qual­ify for a mort­gage on an $800,000 home at cur­rent rates. But they prob­a­bly shouldn’t buy it, because when rates go up they’ll find their mort­gage eat­ing up well over 40% of their earnings.

Com­ment: Says who? When are rates going up? What are they going up to? An awful lot of peo­ple spec­u­late about rate changes, yet none say any­thing about when this is going to hap­pen. I have done the math before. If you lock in at 3.64% today, even if rates go up 2% in 5 years, by the time you renew, you will have paid down enough that the rate hike will not be catastrophic.

Let’s say these peo­ple put $120,000 down on an $800,000 home. They have a mort­gage of $691,900 includ­ing the CMHC pre­mium. At today’s best 5-year fixed rate of 3.64%, their monthly mort­gage pay­ment is $3,505.78. If they were smart, they would go with the bi-weekly accel­er­ated pay­ment plan (as I do) which means they are pay­ing $1,752.89 every two weeks. So, after 130 pay­ments – which is 5 years worth – their out­stand­ing bal­ance is $579,109.91. If rates are now 5.64% and they stick with a 20-year amor­ti­za­tion (assum­ing 25 years at the begin­ning) then their new bi-weekly pay­ments are $2,004.07. That is only a dif­fer­ence of $251.18 – hardly cat­a­strophic for a cou­ple mak­ing over $100,000 a year. If they keep their amor­ti­za­tion at 25 years, then they are pay­ing $1,791.09 – not even $40 more than before.

Thus, even a 2% rate hike is not such a big deal. And this does not even take into account the sav­ings offered by the cur­rent vari­able rate options as low as 1.75%!

It isn’t com­pli­cated to show peo­ple the impact of higher rates. (Prospec­tive home buy­ers who want to do these cal­cu­la­tions for them­selves can send me an e-mail and I’ll send back a handy spread­sheet to use.) But I’ll bet it’s not an exer­cise that many agents bother to walk through with their clients. They’re too busy preach­ing the mar­ket­ing line that you just have to get in on the mar­ket while inter­est rates are super-low.

Com­ment: I also have a won­der­ful spread­sheet that works out mort­gage pay­ments, taxes, condo fees, down pay­ments and land trans­fer taxes. You don’t even have to email me, just click here to down­load it (Excel spread­sheet). I have noth­ing to hide, I hope my clients are finan­cially informed. I do my best to make sure they are – noth­ing worse than  hav­ing your clients lose their homes to the bank. I do enjoy repeat busi­ness, and my clients come back to me.

If more bro­kers tried harder to pro­tect their cus­tomers from get­ting in too deep, they might lose a few deals. But they would be worth every penny they earn.

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Con­tact the Jef­frey Team for more infor­ma­tion  -  416−388−1960

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  • The top five worst reno mistakes you can make

    Cringe-worthy details best left out of your home reno plans

    Globe and Mail

    People make a lot of mistakes, avoidable mistakes, when they’re building or renovating a home. Those mistakes begin at the planning phase – when the homeowners are developing the layout with a designer or architect.

    I recently looked over several floor plans for next spring’s reno and construction season, and I have to tell you, some things continue to pop up that make me grind my eyeteeth in frustration. Here are five things that I would ban from all blueprints.

    Corner fireplaces

    Oh, they rake the eyes. Why would anyone put a fireplace in the corner of a room? This rookie mistake starts a domino effect of ugliness that’s nearly impossible to stop. Developers are fond of doing it because it’s an easy way to parachute in a prominent feature they haven’t adequately planned for.

    The problem is focal points. A fireplace is a natural centre of attention, and a room is most comfortable when the furniture aims at it. But when you put the fire in the corner of a room it’s almost impossible to do anything but place the furnishings at odd angles to the walls, which misaligns the room with the structure of the home. (Conversely, if you ignore the fireplace as a focus, people in the room become disoriented and don’t know where to put their eyes.) Fireplaces are best located on a long run of wall. There, they’re easy to centre in the room, making them an effortless focal point around which to plan.

    Spiral staircases

    Cinematic grandeur is what people have in mind when they attempt to shoehorn a spiral staircase into their floor plan. But more often than not, the stairs come off like clumsy plotting – superfluous of detail and disruptive of flow.

    The reason is simple: Spiral stairs are a circle, and most homes have walls that intersect at right angles – that is, they’re squares. And when you drop a circle into a square, everything feels off.

    One of the few places spiral stairs feels right is in a home with a grand entrance – picture the 1,000 square foot foyer of a colonial mansion in the Deep South. There, fanciful spindles and expansive treads blend effortlessly with the majesty of the home. There, not here.

    The problem is the same as with the corner fireplace: The alignment feels off. A home without room for its spiral staircase feels like a series of circles and squares mashed together. Odd angles proliferate, creating spaces that are difficult to furnish and a house that is challenging to resell.

    Getting a spiral staircase to integrate seamlessly into a floor plan demands an investment in good architecture and exceptional craftsmanship. Unless you’re willing to go to the expense, you’d best forgo spiral stairs altogether.

    My advice: Stick to straight runs – they’re efficient and much easier to construct. If you want to jazz them up, spend your money on quality materials, finishes that are consistent with the rest of the home.

    Grecian columns

    Used properly, Grecian columns are a nod to outstanding architecture and engineering, and an implicit statement of affluence. And it’s that savour of affluence people are after.

    But in the average house – with flat, eight-foot ceilings and six-inch crown mouldings – a Grecian column looks as natural as a tuxedo in a honky-tonk. It’s foolishly trying to elevate the occasion.

    To support the Grecian columns, homeowners often deploy empurpled regal furnishings and many-layered draperies – touches that only draw attention to the original sin. They’re trying to make their home something it’s not.

    Regardless of its size, play to your home’s strength, whether it’s a nice floor plan, beautiful wood floors or well-chosen finishes. Structural elements like posts should integrate with the other finishing carpentry (baseboard, window trim and crown).

    Superfluous French doors

    Good quality French doors are beautiful – solid wood with a thick frame enclosing a grid of bevelled glass. But their appeal leads to frequent misuse.

    French doors should be reserved to the entrances of formal rooms, like the living or dining room – spaces intended to impress, where the act of sweeping open two glass doors is a dramatic gesture.

    There was a time when the library would have been a room that deserved French doors. But yesterday’s library is today’s home office, and its mishmash of Office Depot furnishings and HP hardware is no enticing thing to see through the glass.

    The general rule of French doors should be: Use quality doors with beautiful hardware, and use them sparingly for rooms that you intend to decorate beautifully and share with others.

    Avoid slapping French doors on rooms that require privacy – you’ll only end up curtaining the glass.

    Pork chop countertops in bathrooms

    I’m amazed that this dated detail still finds its way onto floor plans. I’m talking about that odd ledge that extends from the vanity over the toilet in the bathroom. At the best of times it housed a vase with dried twigs in it; at the worst, dingy collections of half-used perfumes and aging soaps.

    If space is a concern, then glass or floating shelves over the toilet are far more useful. If covering up the unsightly toilet is the rationale, buy a nicer toilet – there are too many beautiful plumbing fixtures on the market these days to go down that road.

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